Sunday, December 28, 2008

The Future Of Social Search (Or Why Google Should Buy Facebook)

If you could search your friends’ thoughts, interests, and activities, would that be a better search experience? In many cases, it would be. Searching for restaurants, books, or movies, would turn up recommendations from people you actually know. If you are researching a trip to Florence, Italy, you might discover ten friends who have been there already, and could ask for advice on what to do. These scenarios have been the dream of social search for a few years, with both startups and search engines taking a stab at it. But so far it’s been a failed dream.

Yahoo’s experiment with social search, Yahoo 360, is being shut down. It was a rudimentary social search in that relevant bookmarks from friends showed up as search results. And search has never been Facebook’s strong suit. It handed search over to Microsoft, but the search experience on the site is poor. It is difficult to search much deeper than your friends’ names. You need to go to an advanced profile search page to filter through their interests, activities, or other profile categories, for instance. And forget about searching your news feed.

Yet social search done right could become very valuable for Facebook. And it would be even more valuable for Google. (They already know how to make money from search). It is also an opportunity for Microsoft Live Search, but they are not really inspiring much confidence so far. So let’s set aside for a moment the unlikelihood of any Google-Facebook deal or partnership (given Microsoft’s investment in Facebook), and let’s imagine how the two could help each other.

Even if Facebook/Microsoft figures out social search, it is more useful on Google, which is where most of us do our searching. To get a glimpse at what this might look like, you can try Sidestripe, which is both an add-on widget for Google search and a Facebook app. Sidestripe is like Glue for search (Glue is a browser add-on that shows you whether anyone in your social networks has expressed interest in the book, movie, restaurant, product, or other things mentioned on whatever page you happen to be browsing). Similarly, sidestripe indexes all your friends on Facebook and parts of their profiles (where they work, their interests, etc). When you do a search on Google, a box with Sidestripe results appears after the third natural result, giving you a sense of whether any of your friends might be experts on the topic. For instance, when I do a search for “Google” it turns up Facebook friends who work at Google or are somehow affiliated with Google, and looks like this:

A search for “biking” turns up friends who are interested in biking. You can also add your own knowledge to any search result, and it will appear as a subsequent result (although it does not let you add links, which I consider a major bug). Or if you still can’t find what you are looking for from either Google or Sidestripe, you can ask all of your friends a question from inside the Sidestripe box on Google about the topic you are trying to learn about and that question shows up in all of your friends’ feeds. Any answers then become indexed and searchable.



http://www.techcrunch.com/2008/12/28/the-future-of-social-search-or-why-google-should-buy-facebook/

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